As the client is interviewed, the attorney asks follow up questions and gives suggestions based on their answers. At the end of the conversation the client leaves, and the attorney creates a legal document that meets their requirements.
Now imagine a computer doing all of that, to the same quality standard and without the attorney there. This is what Epoq's technology does. We make an attorney's interview skills and drafting expertise accessible to everyone through our legal platform. This allows consumers and small businesses across the U.S. to create high-quality legal documents easily and at low cost.
The Role
We are looking for a Content Developer to build upon and maintain our online law guide and help our attorneys create automated legal documents. You'll make sure that our documents are easy to understand, consistently styled, and thoroughly proofread. You'll also need to ensure the user journey through each document questionnaire is simple and coherent and free from technical faults.
Responsibilities & Tasks
• Create "intelligent" documents by building templates in our Rapidocs system and adding questions to ensure the correct paragraphs appear in the right circumstances.
• Test documents created in Rapidocs to identify bugs and technical faults, as well as to identify usability improvements and issues.
• Edit legal help text written by our attorneys so that it is concise and easy for the "Average Joe" to understand.
• Ensure our style guide is consistently applied and all text is carefully proofread.
Education & Experience
• A bachelor's degree
• 2+ years in a previous role copywriting or editing
• Strong IT skills, esp. Word
The following would be a plus:
• Experience using Jira
• Knowledge of Content Management Systems, Agile methodologies
• Experience of explaining complex topics in accessible ways
• Experience working with UX design
Key Skills
• Organized, accurate, and with outstanding attention to detail
• Adaptable to new tasks and changing priorities
• Can communicate clearly and concisely
• Able to research and collect detailed information from a wide range of sources, using different methods
• Can work openly, sensitively and in co-operation with others
• Has a need for excellence – can carry out tasks to the highest standard possible
Organization
Epoq (www.epoqtech.com) is a leading provider of online legal services in the United States and United Kingdom (www.epoq.co.uk). We aim to transform the market for the delivery of legal services by using technology to "make law easy." By utilizing cutting-edge document automation, integrated workflow systems and content, together with legal advice and document review, we enable insurers, insurance agents, employee benefit providers and law firms to deliver legal services to their consumer and business clients. Our services include "intelligent" legal documents such as wills, trusts, powers of attorney, commercial contracts and leases over the web.
Our systems create hundreds of thousands of documents every year and our clients include major brands such as Mutual of Omaha, Allianz, Colonial Life, Penn National Insurance, and Foresters Financial.
We currently operate on a hybrid schedule – 2 days per week in the office and the rest of the time we work from home. Our offices are located on 85 Swanson Road in Boxborough, MA, just off of I-495 and minutes to Route 2. We offer a generous vacation package, sick time, matching IRA scheme, health care, and dental.
How to apply
If you are interested in applying for this position at Epoq please send us your resume in word or pdf format through the contact form below.